About Trafsys

Privacy Statement

This Privacy Statement describes how Trafsys and Norphonic collect and use personal data. The same declaration applies correspondingly to the other companies in the Trafsys group. For simplicity, the text only refers to “Trafsys”.

Trafsys, by the CEO, is responsible for processing the company’s personal data. Where the day-to-day responsibility is delegated, this is stated under each individual point. The delegation only covers the tasks and not the responsibility. The declaration contains information you are entitled to when information is collected from our websites and general information about how we process personal data.

 Processing of personal data on our websites

The web editor has the day-to day responsibility for Trafsys’ processing of personal data on our websites, unless otherwise stated below. It is voluntary for those who visit the website to provide personal information in correction with services, for example to receive newsletters. The basis for processing is consent from the individual, unless otherwise specified.

Contact form information is stored with the online provider and with us.

Online statistics

The websites collect de-identified information about visitors to our websites. The purpose of this is to prepare statistics that we use to improve and further develop the information offered on the website. Examples of what the statistics provide answers to are how many people visit various pages, how long the visit lasts, which websites the users come from, and which browsers are used.

The information is processed in de-identified and aggregated for. De-identified means that we cannot trace the information we collect back to the individual user. We collect the entire IP address, but the IP address is de-identified so that only the first three groups of the address are used to generate statistics. That is, if the IP address consists of the numbers 195.159.103.82, only 195.159.103.xx is used. In addition, the IP addresses are processed on an aggregated level, i.e. all data is merged into a group and not processed individually.

We use the analysis tool Google Analytics on our website. Information from this tool is not disclosed by us to external actors.

Information cookies

Cookies are small text files that are placed on your computer when you download a website. Storage of information and processing of this information is not permitted unless the user has both been informed about and has given his consent to the processing.

The user must be informed about and approve which information is processed, what the purpose of the processing is and who processes the information. 

The following cookies are used on Trafsys.no: 

  • We use session capsules that are stored on your computer temporarily and are removed when the browser is closed.

E-mail and telephone

We use e-mail, telephone and instant messaging systems as part of our daily work. E-mail and instant messaging system are used in general dialogue with internal and external contact. Messages can be stored locally and with providers of said services. Upon resignation, the e-mail address and direct message address are deleted, but relevant e-mails / messages can be transferred to colleagues, be stored in the relevant storage location.

Sensitive personal data must not be sent by e-mail.

We draw our attention to the fact that regular e-mail s unencrypted. We therefore do not encourage you to send confidential information via e-mail. Telephones calls (phone number from and to, as well as the time of the call) are logged in our telephone exchange. This log is necessary for t the administration and operation of the system, and that it is used as a basis for statistics at an aggregated level. After a period, external numbers are anonymized by deleting the last four digits The complete log is deleted after one year. In addition, employees have an overview of the most recent calls on their phones. If a telephone conversation is linked to an individual matter, a not may be written after the conversation which is recorded. There is no other systematic recording to telephone calls where the caller can be identified.

The privacy ombudsman scheme

We are not covered by the data protection ombudsman scheme.

Rights

Everyone who asks has the right to basic information about the processing of personal data in a business. We have provided this information in this statemen and will refer to it in the event of any enquiries. Those who are registered in one of our systems have the right to access their own information. The person concerned also has the right to request that incorrect, incomplete or information that our companies are not authorized to process be corrected, deleted, or supplemented. Claims from the registered must be answered free of charge and within 30 days at the latest.

Contact information

E-mail: post@trafsys.no

Phone: +47 55 20 86 90

Address: Fjellsdalen 3, NO-5155 Bønes.


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